Privacy Policy

Dwixl Privacy Policy

Introduction This privacy policy describes how Dwixl and its related companies ("Dwixl", "we", "us" and "our") collects, uses, shares, and secures the personal information you provide through our website, mobile applications, and other online products and services (collectively, the “Services”). Personal information means information that identifies, relates to, describes, references, or can be associated with a particular consumer or household. This policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Information We Collect We collect personal information when you use or access any of our Services. This information allows us to fulfill your requests and orders, customize your browsing experience, improve our platform and offerings, contact you about products and services that may be of interest, conduct analytics and research, and comply with legal obligations.

The types of personal information we collect may include:

  • Contact details - such as your name, email address, phone numbers, postal address
  • Account login credentials - such as usernames and secure passwords
  • Demographic data - such as age, gender identity, location
  • Payment information - such as credit/debit card numbers, account details
  • Purchase history - such as items bought, dates of purchase, selling prices
  • Web analytics data - such as cookies, web beacons, unique device identifiers
  • Marketing preferences - such as opt-in/opt-out preferences

In some cases, we may ask for other personal information, such as a government identification number. We only collect this when necessary to comply with legal requirements, prevent fraud, or manage risk.

We may also obtain information about you from third parties. For example, if you interact with us on third-party social media sites.

How We Use Your Personal Information We use your personal information to:

  • Provide, manage, personalize, improve, and develop our Services
  • Process orders and payments for products or services purchased
  • Communicate with you about your account, purchases, services, and customer support
  • Perform analytics and conduct customer satisfaction surveys
  • Send marketing communications, promotional offers, and serve targeted advertising
  • Comply with legal obligations and assertions of legal rights
  • Prevent fraud, criminal activity, security breaches, and mitigate risk exposure

We will not collect additional categories of personal information or use the personal information we collected for materially different or unrelated purposes without first informing you and allowing you to opt-out.

Data Retention We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. After this time, we will either delete or anonymize your data in accordance with applicable laws.

Data Transfers We may transfer the personal information we collect to third-party service providers, affiliates and partners located in countries other than your own, including the United States. We require that these parties agree to process such information in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

Your Data Rights and Choices
You may contact us anytime to request:

  • Access to the personal data we hold about you
  • Correction or deletion of your personal data
  • That we stop using your personal data
  • Information about the privacy practices of our Services

We provide easy ways for you to exercise these rights, such as “Unsubscribe” links, email preferences, device permissions, browser cookie controls and settings.

Children’s Privacy Our Services are restricted to users 13 years of age or older. We do not permit individuals under 13 to create an account or submit personal information of any kind.

Updates to this Policy
We may occasionally update this privacy policy to reflect changes in our practices, experiences and legal requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us If you have any concerns, questions or comments about our privacy policy or information practices, you may contact our Data Protection Officer at:

Email: cs@dwixl.com

Phone: (214) 430-4417